Refund Policy – ScreenVape
At ScreenVape, your satisfaction is our priority. We strive to provide top-brand disposable vapes at wholesale prices, but we understand that occasionally issues may arise. Our refund and return policy ensures a fair and transparent process for all customers.
Eligibility for Refunds
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Products must be unused, unopened, and in their original packaging.
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Refund requests must be made within 7 days of delivery.
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Items damaged during shipping or received incorrectly are eligible for full replacement or refund.
Non-Refundable Items
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Products that have been opened, used, or tampered with are not eligible for refunds.
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Any customs duties, taxes, or shipping fees are non-refundable unless the issue is caused by ScreenVape.
How to Request a Refund
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Contact our support team at [email protected] with your order number and issue description.
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Provide photos or documentation if your item was damaged during shipping.
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Our team will review your request and provide instructions for return or replacement.
Refund Processing
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Approved refunds will be issued using the original payment method.
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Refunds are typically processed within 5–10 business days after we receive the returned item.
Damaged or Incorrect Orders
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If your order arrives damaged or incorrect, contact us immediately.
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We will arrange a replacement shipment or a full refund at no additional cost to you.
ScreenVape is committed to providing a smooth, reliable, and transparent refund process, so you can shop and stock your wholesale disposable vapes with confidence.
📧 Contact Us: [email protected]